Privacy Policy
The following is an excerpt from the Cognent General Terms of Service, section 32. In the case of differences between the two, the terms on the Cognent General Terms of Service governs.
Cognent recognizes and respects the privacy of users of this Website (the "Website"). This Privacy Policy sets forth the information collection, use, storage, and disclosure practices applicable to the Website. By using our Website, or registering with us, you are confirming that you have read, understand, and agree to the Privacy Policy. If you do not agree with our Privacy Policy, please do not use our Website.
By providing your phone number and/or email address to us, you are agreeing to be contacted by or on our behalf including by emails to your email address and/or text (SMS/MMS) messages to your phone and other wireless devices. You also consent to the use of an automatic telephone dialing system, artificial voice and prerecorded messages, for the purpose of providing services offered by Cognent.
You may opt-out of receiving text(SMS/MMS) messages at any time by replying with the word STOP from the device receiving the messages.
We may permit certain third-party advertising networks and social media platforms to collect information about our users' browsing activities by means of cookies, clear pixels, web beacons, social plug-ins, or other tracking technology. We may permit such organizations to collect information about your use of our websites so that they may show you advertisements for our products and services on other websites and social media platforms.
Akamai
Amazon Web Services
Google Analytics
Rackspace
Stripe
Cognent, LLC.
Att: Website Services
PO Box 536421
Orlando, FL 32853
Cognent recognizes and respects the privacy of users of this Website (the "Website"). This Privacy Policy sets forth the information collection, use, storage, and disclosure practices applicable to the Website. By using our Website, or registering with us, you are confirming that you have read, understand, and agree to the Privacy Policy. If you do not agree with our Privacy Policy, please do not use our Website.
Privacy Statement Updates
We reserve the right to modify and update the Privacy Policy from time to time. We will post notice of any such modifications on the Website. You can review our most recent Privacy Policy. If you use the Website after any such modification or update to the Privacy Policy, you consent to those modifications or updates. Modifications will not be applied retroactively.Personal Information Collected.
If you register with us, we will collect your first and last name and your email address. If you choose to use advanced services, we will also collect your telephone number and, if applicable, your credit card number and billing address. The Website also offers account holders an Address Book feature, which allows users to submit and store the names, email addresses, and other contact information of the account holder's choosing, such as a work address, to enable the user to keep an address book of contacts.Computer Information Collected.
Additionally, the Website automatically collects certain non-personal computer or device-related information from visitors to the Website (and, if you are a subscriber to our cloud services, visitors to your Website), including the operating system (e.g. Mac OS X, iOS, Windows, Android), the visitor's IP address, and the web browser (e.g. Chrome, Safari, Firefox, Internet Explorer) (collectively "Computer Information").Use of Information.
We use the personal information collected to respond to user requests for products, services and information, to customize the site in accordance with user preferences, to contact users pursuant to their requests and to send transactional messages pursuant to a given user's subscriptions (including invoices, if applicable). We also use the Computer Information we collect to analyze and improve the Website and the products and services offered therein, and to provide our services. If you are a user, we retain the Computer Information of our site's visitors in order to provide the service, to troubleshoot issues, and to calculate analytics such as pageviews.Newsletters & Other Communications.
Users have the opportunity to provide their email address and/or telephone number to us in order to receive communications, such as announcements of new services, and special offers. These email communications are sent in accordance with applicable laws and are provided on an opt-in basis. All such messages will feature unsubscribe information in the footer, and users may also unsubscribe by visiting their account page on the Website. We may choose to feature third party advertisements on the Website, and we may send marketing communications on behalf of third parties.By providing your phone number and/or email address to us, you are agreeing to be contacted by or on our behalf including by emails to your email address and/or text (SMS/MMS) messages to your phone and other wireless devices. You also consent to the use of an automatic telephone dialing system, artificial voice and prerecorded messages, for the purpose of providing services offered by Cognent.
You may opt-out of receiving text(SMS/MMS) messages at any time by replying with the word STOP from the device receiving the messages.
"Cookies" and Targeted Advertising.
"Cookies" (which may be HTML files, Flash files, or other technology) are text files that help store user preferences and activity. We may place cookies on your computer or other device when you visit the Website. These cookies contain information about your user preferences and your experience with this Website necessary for the propagation of content and the navigation of this Website and its services. We use cookies to help tailor and customize the Website for its users, to allow users to leave and return without logging in every time, and to enable users to use shopping carts and other e-commerce features. The use of cookies is an industry standard; many websites use them. Please note that many sections of the Website require cookies to function properly; disabling them may limit the functioning of the Website for you. If you do not wish to receive cookies, or want to be notified when they are placed, you may set your web browser to do so if your browser so permits. The only way to completely "opt out" of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device. You may consult your browser's or mobile device's technical information for instructions on how to delete and disable cookies, and other tracking/recording tools.We may permit certain third-party advertising networks and social media platforms to collect information about our users' browsing activities by means of cookies, clear pixels, web beacons, social plug-ins, or other tracking technology. We may permit such organizations to collect information about your use of our websites so that they may show you advertisements for our products and services on other websites and social media platforms.
Disclosure of Information.
We may store and disclose personal information as allowed or required by applicable law, including making disclosures that are necessary or advisable to (a) protect the rights, safety, or property of our service or others and (b) comply with legal processes or regulatory requirements. We may also transfer your information to any affiliated business, and in the event of a merger or acquisition or asset sale, your information may be disclosed to the acquiring entity. Without your express approval, however, we will not sell or rent or otherwise commercially exploit your personal information, although we may collect and/or provide aggregate statistics about our Website, products, services, and users to other parties.Disclosure of Information to Service Providers.
We use several third-party providers, listed below, to provide the Website and our service. We may disclose information to these service providers in order to provide our Website and services to you. Our agreements with these service providers prohibit them from using the information we provide to them for any purpose other than providing the Website and the products and services featured therein and require them to keep that information confidential. We encourage you to review the privacy policies and information collection practices of our service providers.Akamai
Amazon Web Services
Google Analytics
Rackspace
Stripe
International Transfer.
The Website is designed for and targeted to U.S. audiences and is governed by and operated in accordance with the laws of the U.S. We make no representation that the Website is operated in accordance with the laws or regulations of, or governed by, other nations. If you reside outside of the U.S., please be aware that by providing us with personal information, you understand and agree that: (1) your personal information may be transferred to and stored on servers located in the United States; (2) you consent to the transfer of such data to the United States for processing by our affiliates in accordance with this Privacy Policy; and (3) the Privacy Policy and the collection of information pursuant to the Privacy Policy shall be governed by and construed in accordance with the laws of the United States, without giving effect to any principles of conflicts of law.Security, Storage, Retention.
We comply with industry standard practices to maintain the security of information. All financial transactions on the Website are conducted via secured transmissions. All stored passwords are hashed in accordance with industry standards. However, as with most Internet sites or services, it is possible that third parties may unlawfully access such personal information despite our efforts. Information collected will not be stored longer than is necessary for the purposes described in this Privacy Policy, or to otherwise meet legal requirements.Reviewing Your Information.
You have the right to access, update, and correct factual inaccuracies in personally identifiable information collected by this Website, subject to certain exceptions. To do so, you should log in to your account. To help protect your privacy and the security of your personally identifiable information, we will take reasonable steps to verify your identity before granting access.Children's Online Privacy Protection Act.
This Website has no intention of collecting any personally identifiable information from individuals under 13 years of age. If a child under 13 has provided personally identifiable information (e.g., name, email address, physical address, birth date), a parent or guardian of that child should contact us. We will use reasonable efforts to delete the child's information from our existing files.Links.
This Website may contain links to other websites. We, however, do not control the privacy policies of those sites. This Privacy Policy applies to information collected and maintained solely by this Website.California Privacy Rights and Do Not Track Notice.
California Civil Code Section 1798.83 permits California residents to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us via the information below. At this time, we do not respond to "Do Not Track" signals of web browsers. If technological standards for recognition of Do Not Track signals are implemented at any point in the future, we will revisit this issue at that time.Contact Us.
If you have any questions regarding the Privacy Policy, please contact us using the information below:Cognent, LLC.
Att: Website Services
PO Box 536421
Orlando, FL 32853